Shipping

We currently ship to Australian addresses via Australia Post and our trusted courier partners. Standard flat-rate shipping starts from $8.80, and Express shipping from $16.50 (incl. GST).

For orders where we have stock on hand, if you place the order before 12:00 midday AEDT we will usually be able to dispatch on the same day.

Once we have dispatched your order there may be delays due to Australia Post or our courier partners, which is unfortunately out of our control. If you place your order online we’ll send you an email that contains tracking information when we have dispatched your order. You can track it online by logging-in to your account, selecting Orders, clicking the VIEW button, then Track. If you didn’t receive a tracking code, please contact us on 1300669045 option 3, or email [email protected]

Delivery Times

Estimated delivery times are as follows:

Shipping TypeShipping Time in Business Days
Standard3-7
Express1-4
Click and Collect0-2

Delivery times are a guide only and are as advised by Australia Post and our trusted courier partners. Deliveries to metropolitan areas tend to be quicker, while orders sent to WA and rural areas can take up to eight days, regardless of shipping method. We are monitoring all packages, and if we anticipate a delay we will do our best to contact you.

Click and Collect

The usual turnaround time for Click and Collect is 24-48 hours, however if we let you know that we have stock ready to go then you could be able to pick it up within an hour or so. We’ll contact you to let you know when it’s ready. Likewise if we expect a delay in getting the product we’ll try to let you know too.

If you need something urgently please call us first!

Our store is in the main street of Wingham:

Chapman & Wood Chemist
103 Isabella St
Wingham NSW 2429

Just ask at the front counter and they’ll fix you up. You’ll need to show ID and if you have an order number that can speed things up a little too.

Payment

All prices are in Australian Dollars or US Dollars (check the drop-down at the top of the page) and include GST as appropriate.

You can pay for your online order using one of the following payment methods:

  • Credit Card
  • Paypal
  • Direct Deposit (coming soon!)

You’ll be able to choose a payment option when you arrive at the Checkout.

We use Australian company Pin Payments as our credit card payments processor, and have for many years.